Privacy Policy

1. Introduction

FeedLine ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media scheduling service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, password
• Profile Information: Optional profile photo and display name
• Content: Posts, images, videos, and other content you create
• Social Media Credentials: Access tokens for connected platforms (stored securely)
• Payment Information: Billing details processed through our payment provider

2.2 Information Automatically Collected

• Usage Data: Pages visited, features used, time spent on the platform
• Device Information: Browser type, operating system, IP address
• Cookies: We use cookies to maintain your session and improve user experience
• Log Data: Server logs including timestamps and actions performed

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Service
• Schedule and publish content to your connected social media accounts
• Process your transactions and manage your subscription
• Send you updates, security alerts, and administrative messages
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to improve our Service
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Social Media Platforms: To publish your content as directed by you
• Service Providers: Third parties who perform services on our behalf (e.g., payment processing, hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit using SSL/TLS
• Encryption of sensitive data at rest
• Secure credential storage using industry best practices
• Regular security audits and updates
• Access controls and authentication requirements

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time. Some information may be retained for legitimate business purposes or as required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we process your data

To exercise these rights, contact us at [email protected]

8. Third-Party Links and Services

Our Service integrates with third-party social media platforms. This Privacy Policy does not apply to those platforms. We encourage you to review the privacy policies of any third-party services you connect to FeedLine.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Authentication and security
• Remembering your preferences
• Analytics and performance monitoring

You can control cookies through your browser settings, but disabling cookies may affect functionality.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

14. GDPR Compliance (EU Users)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority. Our legal basis for processing your data includes your consent, contractual necessity, and our legitimate interests in providing and improving our Service.

15. CCPA Compliance (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (we do not sell personal information).